At your request, Cricket may send you porting updates via text or email to the phone number or email address provided to help resolve any issues that may arise during the porting process. Message and data rates may apply. Message frequency may vary. You may reply STOP to unsubscribe from porting text messages or START to re-subscribe to porting messages. If you need help during this process, customer concerns can be resolved quickly, by calling our customer service department at 1-800-CRICKET (274-2538).